Thank you very much. I wasn’t expecting such a quick and
positive response. I will definitely continue to recommend your services to
others when the opportunity presents itself. 24-7 Webs definitely provides the
most bang for the buck for webmasters like me that need great services and
features without going overboard or having to spend hundreds or thousands of
dollars a year.
Chris M October 2007
Recently we have found two posts on
the internet commenting negatively on the service
provided by our company. Although we can only verify the
source of one of those posts, the timing and tone of the
two lead us to believe they were posted by the same
individual. Our records show that this person was twice
responsible for posting insecure scripts on our servers
that permitted third parties to disseminate spam from
our mailers. The individual was contacted and warned
once and repeated the incident about 30 days later.
After email and voice conversations with the individual,
the account was terminated for cause. The person did not
want to accept responsibility for the error. We do not
tolerate spammers or scripts that permit spamming on our
servers. Our position is that the reviews posted online
are purely vindictive. Of the thousands of customers we
have hosted over the years, this is the only incident we
have experienced.
Peter T. Director of Sales
Everything seems to be running swell. Thanks for your help.
The website runs fast and I'm loving it. I will be transferring the other
domains over. Thanks for your support.
Steve C.
Bel Inc.
2006
Thank you, thank you! You guys (gals)
are the best! Not only do you provide outstanding
service you help answer my questions and provide good
direction to keep me out of trouble and save me money at
the same time.
SG 2005
Wow, incredible service on your side, I
didn't expect that at all! It's very refreshing to see business run like
you! If/when I have the need for hosting services again I will definitely
come your way.
Warm Regards,
S. B. 2004 Wow! Awesome!
You guys are the best hosting site
I ever used and I have used a number over the years! Thank you!
Your customer support is without equal!
...In fact, I think it is about time I had a few
links to 24-7 webs on my website to show my appreciation
Jessica
2004 Again, (we) very much appreciate the great
and reliable service! (We are) very happy and proud to be clients of
24-7 Webs!
Iouri Karpenko - 7/03
I
can't tell you how much I appreciate your efforts. This is a first.
Usually I wait several days for some of those we work with to
return an email. The fact that you took the time and effort to
follow up with me on your own, only serves to strengthen my
belief that if you do business with the best you get the best
service, attention, and support. In today's market there are
very few people willing to go the extra mile.
If you ever need a reference
don't hesitate to use my account. Again many, many thanks. We will be
adding additional sites soon.
Tom Veysey 08/03 Thanks for your help, all the info and
-- of course -- the very fast response! ... Kudos again on the fast
responses. You guys/gals are
really living up to the testimonials and promises on your Web site.
DH 04/03 Hi! I just published my first web page
and although it isn't perfect yet, I wanted to thank you all for the
help you have given me in getting my project off the ground! Using a
poor program and learning by my mistakes it would have taken a lot
longer had you not stepped into the breach! Believe me, It's hard to
express the depth of appreciation I feel. Many, Many thanks......
Bill Onslow 04/03 Let me say this first... You
guys are really cool. I
really admire your straight forward and honest approach. I
hope you are experiencing raging success. I certainly will do my
part to refer you to my colleagues. Way to go. Keep that
vision you have.
LP 4/03 Dear Sir/Ms,
I am very satisfied with 24-7webs.com services, that's why I hosted 3 of
my domain names this month and more will be coming along the way.
WA 4/03 You guys really are great and a pleasure to
work with! I hope you know that.
SG 4/03 It
is nice to know there is someone at the other end of an email. Something
I find very refreshing, and missing with most other hosts. I
will be in touch over the next few months as we move additional domains
and add others. TV 4/03 Hi
24-7,
First, I wanted to let you know how happy I am with
your company, your service, your support, and your up-time. Not
having the best experience from a previous host, I needed
to find another host. I signed up for your 15 day free trial
(pleasantly surprised that you were confident enough in your
service that you don't ask for billing information).
I signed up for my free trial December 20, 2002 -
obviously just a few days before Christmas--and a generally hectic time
for most everyone. But since this is a slow time for me I
needed to get another hosting service started before getting too busy.
I didn't understand everything for your system and options available (still
don't!) and needed support during the following days. Your
technician was wonderful and supportive and I put him to the test a
couple of times.
Well, the 15 day free trial went ok. So I went
to the next "testing" phase by ordering a 3 month hosting plan
for the premium account. During this time, and unbeknown to 24-7,
I took advantage of an independent company offering a 2 week free
trial monitoring service that would tell me exactly how much "up
time" I really was getting from my (any) web hosting company.
I was very happy to say that with the exception (out of 24-7's
control) of when the entire internet slowed due to some
"pranksters" causing havoc on the entire internet,
24-7 showed 100% up time. Relief! A host that is reasonably
priced and delivers what they promise.
This was going very good, so I ordered four more,
making a total of five accounts with 24-7. Now, nearly as the
three months approach I find I've created more sites for myself and need
to order 11-15 total sites and need a quote. Please forward a
quote to me ASAP.
Thank you for being a truly "professional"
company. It is such a relief and pleasure to have found your site!
If anyone is considering a new host, don't think twice about 24-7.
Just do it. I'm confident you'll receive the same great service.
24-7 keep it up and I'll be with you for a long time
to come. And one more thing, don't do like so many other companies
that eventually go by the way side-even after having reached the
"top": don't ever forget what it took to become successful is
the exact same thing that will sustain, and consequently improve your
company, possibly taking it to heights you've only dreamt
about--and that is total dedication to quality, professional care
and service.
Sincerely,
Sharon Gonwa
http://www.1stchoicehomesrealty.com
3/16/03 I currently have a website with 24-7
and have been delighted with the service, support and uptime, it has far
exceeded my expectations in reliability.
DY 2/14/03
You folks are too cool.
Thanks a million!!!
DH 3/18/03
Wow,
I'm impressed, such service. We may have to take a look at the other
sites and make changes. Thanks for prompt response, it's appreciated.
Tom 2/18/03
PS thank you for your phone
message, so many of the computer related business's seem to
forget that we still have land lines!
Thanks
Brian Standley 2/13/03
Thanks once again for your fantastic support
and service. You certainly under-promise and over-perform as far as I am
concerned. Your turnaround time for responses to support issues is
incredibly quick. Again, many thanks.
DY 9/5/02
Thank you! I owe a lot to you guys at 24-7webs!
Your support for me and my website has been outstanding! I've only been
with one hosting company, YOU, and doubt I'll ever move! Thank you for the
continuous customer service excellence!
Jason 5/13/02
Hello, People:
I just wanted to let you know how pleased I am with
your service. I have seen many Web-based services promise the moon, and
deliver nothing even remotely like green cheese, if you can even get
hold of them again once they've got your money.
You folks made a straightforward claim, that appeared
to be a bare-bones offer of Web hosting, no frills, just the facts,
Ma'am. I liked the price, and was willing to sacrifice service for cost.
I took your service fully expecting to get almost nothing except a basic
Web site with little support or help of any sort.
You guys have proved me quite wrong. You promise
little and deliver much. This is such a refreshing change from what I am
used to on the Internet that I felt I just had to say something about
it.
Feel free to use this in any testimonial you like, or
for any other purpose. You have answered every single one of my
questions within 24 hours, and usually within just a few hours. Your
answers were always correct, courteous, and useful. Because of your
timely responses I was able to continue mucking with my Website without
having to wait for days to get an answer I might not even be able to
use.
Bravo, and keep up the good work. As my other Websites
lapse, I intend to bring them over to your service. I like what you
offer, and I feel I've received a very good return on my money.
Keep up the good work, and thanks
again for your excellent service.
Baruch Menahem. 12/02
No one important, just a guy with a Website.
I just wanted to take a moment to say
that the move from my former hosting provider to 24-7 has been extremely
smooth and virtually trouble free
8/7/02
I am so glad that you are here
with me. I honesty don't know what I would do if you didn't provide this wonderful
support to me
Caroline 4/27/02
Thanks for the quick response. I have been very pleased with the service there, and have recommended your
service to several others.
SH - 11/20/01
I just want to say that your service has been Excellent.! I would recommend (and will) your service to
anyone looking for a web host.
GO - 11/21/01
Thank you so much for asking if I needed help. Really appreciate your exceptional service.
DT - Sept 15, 2001
I'm pretty satisfied with your service. You guys have been very responsive to my questions.
GJ - 11/9/01
I have all 4 domains running on your DNS now.
It works great. Thank you.
US - 2/11/02
I'm sold by the attention you give to someone who's not even a customer yet.
WW - 11/5/01
This is the reason I'm moving the site
to 24-7. The great support.
Bill 5/21/02
You guys are great! Thanks
Sheila 2/26/02
I just wanted to say thanks for the support. My last
hosting company left me stranded several times over a weekend when
either my website or my e-mail quit
working. Even after leaving many voice messages and e-mails, they never
contacted me or even let me know when the problem was corrected. On one
occasion I had placed an ad that featured my website and it was
inaccessible the whole weekend that the ad was in the paper!
After trying the 15-day trial I was sold on your
company. My questions were answered right away and I have had no
problems uploading or setting up my e-mail.
Thanks so much for actually doing what you say you will
do…it’s very rare!
Janet S
Colorado Springs, CO
11/21/02 Thank you very much!
Your service has been very supportive and after using 3 different inferior
servers, I really appreciate it!
In appreciation I would like to put up a link and or banner advertising your
service. Just let me know what URL you want me to link to, and if you have
a banner, the URL for that.
Thanks again,
Bob S. 2/1/02
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