What We Collect
24-7 Webs Inc. does not collect any information that could be linked to you personally unless you contact us. When you contact 24-7 Webs we will only collect the information you choose to give to us.
We are aware of the IP addresses connecting to our servers. We are also aware of the sites that have referred visitors to our sites and other information as supplied by our statistics programs, but none of this can be connected to you personally unless you choose to contact us. Depending on the nature of your request, your contact information may be stored electronically in our own database, spreadsheet, client contact software and email programs.
If you are a customer of 24-7 Webs Inc. Clients paying in US dollars will have their information stored on a US-based server in a Singlehop data centre. Clients paying in Canadian dollars will have their information stored on a Canadian server in the Cogeco/Peer 1 Toronto Pullman data centre. All locally stored information is stored in Canada. Locally stored information includes emails, your name, email address, website URL and payment history. If you are a paying customer the information we collect includes your name and the names of any other parties connected to your account(s), email address the addresses of any other parties connected to your account(s), payment history, emails you have sent to us and our replies, your domain name, any files you have uploaded to our servers and possibly your telephone number. You may request this information be deleted at any time. Deletion of certain information may result in cancellation of the services we provide to you.
What We Do With The Information
Any information collected is required by us to fulfil your request. We will respond to your request using the information sent to us. If you are a customer, some of your information is also shared with our payment processors, PayPal or Moneris Solutions, as required to process payments. For details and links please see this page. (opens in new window).
What We Do Not Do
24-7 Webs Inc. does not:
- automatically subscribe you to a mailing list
- sell, distribute, share except as required with payment processors, or otherwise display any personal information
- store any credit card information
- contact you except for the proper maintenance of your account(s) or to reply to your request
Your privacy and security are important to us.
How Long Is The Information Kept
We keep your information as long as you remain a client of 24-7 Webs Inc. Should you cease to be a client, we will keep your information in multiple electronic archives and backups for up to 3 years which are accessed only as absolutely needed. You may request deletion of this information at any time by contacting us.
Who Has Access
Only management of 24-7 Webs Inc. and our payment processors has access to any personal information. All information is kept in a secure fashion.
Any information placed on a website that our customers manage is publicly available unless the customer takes specific steps to properly shield that information. 24-7 Webs Inc. is not responsible for any information our customers publish to any website they control on our servers.
Cookies are used on our sites for site navigation, sales and tracking purposes. The cookie does not permit us to obtain any personal information about you whatsoever.
24-7 Webs Inc. receives payment from our clients through PayPal and/or through our merchant account provider, Moneris Solutions. Both of these providers maintain information about you to which we have very limited access. When you set up an account with us we store your name, address, phone number and other information which is required for payment processing and security purposes. Information for payments is shared with our payment processors who have their own privacy policies. You may view and modify this information anytime by signing into your billing account. To have your information removed, please contact our sales department here. Contact Sales.
Links To Other Sites
Questions About Our Policy
If you have any questions about our policy please contact us.
Updated May 11, 2018.